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"I'm not criticising anybody, but when I have to build relationships with the clubs and managers, and decisions are made like the one on Wayne Rooney, then it makes my job very, very difficult. In this case it's a decision made by somebody within the FA that I don't know. It's certainly not anyone close to me, certainly not Brian Barwick or any department near me.
"It has affected Manchester United, it has affected England and it has affected the player. That doesn't make my job any easier, and it disappoints me."